🌱 Terms & Conditions – Star Plant Garden

Effective Date: 13-09-2025

Welcome to Star Plant Garden (starplantgarden.com). By using our website, placing an order, or accessing our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Use of Website

  • You must be at least 18 years old or use the website under the supervision of a parent/guardian.
  • You agree to provide accurate, current, and complete information when placing an order.
  • Unauthorized use of the website may result in legal action.

2. Products & Availability

  • We sell live plants and gardening products.
  • Product images are for illustration purposes only; actual plants may vary in size, color, and shape due to their natural nature.
  • Availability of products is subject to stock. We reserve the right to cancel an order if a product is unavailable.

3. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes (unless stated otherwise).
  • We reserve the right to update prices at any time without prior notice.
  • Payments are processed securely via trusted payment gateways. We do not store your full payment details.

4. Order Confirmation & Cancellation

  • An order is confirmed once payment is successfully received.
  • Customers may cancel an order within 12 hours of placing it.
  • We reserve the right to cancel any order in case of stock unavailability, incorrect pricing, or suspicious transactions.

5. Shipping & Delivery

  • Delivery timelines are mentioned in our Shipping & Delivery Policy.
  • Standard delivery time is 3–7 business days across India.
  • Home delivery is available all over India.
  • We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

6. Refunds & Returns

  • Refunds and returns are handled according to our Refund & Return Policy.
  • Due to the perishable nature of plants, not all products are eligible for returns.

7. Customer Responsibilities

  • Plants are living products and require proper care. We are not responsible for plant survival, growth, or flowering after delivery.
  • Customers must follow the care instructions provided for best results.

8. Intellectual Property

  • All content on starplantgarden.com (text, images, logos, designs) is the property of Star Plant Garden.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Limitation of Liability

  • Star Plant Garden is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee plant performance since it depends on environmental and care conditions.

10. Changes to Terms & Conditions

  • We may update these Terms & Conditions at any time.
  • Updates will be posted on this page with a new Effective Date.

11. Contact Us

For questions regarding these Terms & Conditions, please contact:
📧 Email: hello@starplantgarden.com
📞 Phone: +91 7908306131
🌐 Website: www.starplantgarden.com